Someone else's name appearing to a place I have just checked in?
  • Zinfandel7Zinfandel7 April 2011
    I just checked-in Purity Brewery my words my photograph, but It is attributed to another user (Loveshy) how can this be? Can someone suggest how this can be corrected
  • MarkMark April 2011
    LoveShy is the annonymous account - if you aren't signed in, or are signed in with Annonymous selected, your check in will show up as LoveShy. This is simply to give people a privacy option.

    If you were logged in and still this happenned then we have a bug. Let me know and we'll look into it further.

    Could you also link the checkin here and we'll correct it to be your own.
  • Zinfandel7Zinfandel7 April 2011
    Ahh well I definately was logged in and my preferences set to 'not anonymous' so possibly a bug? It is Purity Brewery and I am Sue Crozier-Welch. Great useful application. Thanks.
  • GeoffGeoff April 2011
    Hi Sue, I thought we'd fixed this issue last week, but obviously not. The checkin has now been attributed to you, sorry for the inconvenience. Glad you're finding the app useful :)
    Cheers, Geoff
  • Zinfandel7Zinfandel7 April 2011
    Many thanks
  • gromgrom June 2011
    This is still an issue - it's happened to the last three check-ins I've done although they eventually changed to my username about 3-4 days later but my last one ( http://app.lovefre.sh/checkins/1236 ) is still showing as loveshy. I checked I was logged in before I submitted it this time. It is possible that I didn't have a signal on the iphone at the time as it's down a dip in a rural area so might not have submitted until I got in range - would that affect it?
  • MarkMark June 2011
    Hi grom,
    We've fixed this in the next update which we're going to push to Apple early.
    Geoff will make sure your checkin is claimed.
    Sorry about that.
    Mark
  • GeoffGeoff June 2011
    Hi grom,
    Sorry to hear it's still an issue. A drop out in the phone signal may be causing a bug? If you don't mind, can you do a quick test checkin on a good connection, on wifi if possible, with test in the name? And see if it still posts as LoveShy. We'll then delete it. If it's still posting as LoveShy can you please go to account, touch log out & then sign in & try a test checkin again with the text test2 ?

    Cheers, Geoff
  • gromgrom June 2011
    Hi Geoff,
    Just checked in a test one whilst on wifi and it worked perfectly - checked in by grom.
    cheers,
  • GeoffGeoff June 2011
    Hi grom,
    Thanks for that. Hopefully get a new version out soon, that'll stop this from happening.

    Cheers, Geoff
  • gromgrom July 2011
    Still got this issue - http://app.lovefre.sh/checkins/1354 is my latest one. 4 days since check-in and it's still showing as loveshy. I know I had low/no signal when I first tried to check it in if that helps.
  • GeoffGeoff July 2011
    Hi grom, Thanks for letting us know. This must be an issue with the low signal during authentication. I've assigned the Harewood House checkin to you now :)
  • gromgrom July 2011
    Cheers Geoff, I'm pretty sure every time I've had this issue it's been at farms or out in the country so loss of signal sounds right.

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